Last updated: [PUBLICATION DATE]

Terms and Conditions

By accessing and using the Policlínica Regina website, you accept the following terms and conditions. Please read them carefully.

1. Acceptance of terms

By accessing this website, owned by Policlínica Regina, you state that you have read, understood and accepted these Terms and Conditions, as well as our Privacy Notice. If you do not agree with any of their provisions, please refrain from using the site.

2. Informational nature of the site

This site is for informational purposes only. The information published about specialties, procedures, facilities and services describes Policlínica Regina's general offering and does not constitute a medical consultation, diagnosis, prescription or treatment recommendation.
No content on this site replaces an evaluation by a physician. Any therapeutic or surgical recommendation comes only from an in-person consultation with a specialist physician and the corresponding medical record.
In case of a medical emergency, go immediately to the nearest emergency room or call 911. Do not use this site or its forms to report an emergency.

3. Use of the website

Users agree to use the site in accordance with the law, good faith and these terms. In particular:
  • Not to use the site for unlawful or fraudulent purposes, or in ways that may harm the image of Policlínica Regina or third parties.
  • Not to copy, reproduce, distribute or modify the site's content without prior written authorization.
  • Not to attempt unauthorized access to the site's systems, databases or restricted areas.

4. Appointments, quotes and costs

Submitting a form through this site is an appointment request, not a confirmed appointment. An appointment is only confirmed when Policlínica Regina staff confirm it by phone, WhatsApp or email, and it is subject to scheduling and operating room availability.
Any costs published on the site or communicated on a preliminary basis are estimates for informational purposes. The final cost of any procedure is determined after the medical evaluation and depends on the diagnosis, the indicated procedure, operating time, supplies used and length of stay. Current promotions are time-limited and subject to specific conditions.

5. Limitation of liability

Policlínica Regina strives to keep the information on the site current and accurate. However:
  • We do not guarantee that the site will be available without interruption or free of errors; it may be suspended for maintenance or technical reasons.
  • We are not responsible for decisions made based solely on the published information, without an evaluation by a physician.
  • We are not liable for typographical errors or omissions in the content, which may be corrected at any time without prior notice.

6. Intellectual property

All content on this site—text, photographs, graphics, logos, trademarks, icons and design—is the property of Policlínica Regina or is used under license. Total or partial reproduction, distribution, public communication or transformation is prohibited without prior written authorization.
Third-party trademarks and logos that appear on the site, including those of our partners, are the property of their respective owners and are displayed with their authorization.

7. Links to third-party sites

This site may contain links to third-party pages, such as social networks, map platforms or the sites of institutions we have agreements with. Policlínica Regina does not control those sites and is not responsible for their content, privacy practices or availability.

8. Changes to these terms

Policlínica Regina may modify these Terms and Conditions at any time. Changes take effect upon publication on this page, and the "last updated" date is adjusted accordingly. Continued use of the site implies acceptance of the current version.

9. Governing law and jurisdiction

These Terms and Conditions are governed by the laws of the United Mexican States. For their interpretation and enforcement, the parties submit to the jurisdiction of the competent courts of Ciudad Juárez, Chihuahua, waiving any other jurisdiction that may apply to them by reason of their present or future domicile.

10. Contact

For any questions about these Terms and Conditions, you can contact us:
  • Phone: +52 656 611 4828 · +52 656 611 4888
  • Email: policlinicaregina.atencion@gmail.com
  • Address: Av. Insurgentes 4352, Col. Los Nogales, Ciudad Juárez, Chihuahua, Mexico

11. About the medical content published

The medical information published on this site is for general educational purposes and is intended for the general public. It does not replace the physician-patient relationship. The results of any surgical procedure vary from person to person depending on their diagnosis, health status and adherence to post-operative instructions. Policlínica Regina does not guarantee specific clinical results.
All procedures are performed by licensed specialist physicians with professional credentials, following the appropriate care and safety protocols.
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